NCS / OneIP - Approach

Process-Based Implementation

NCS uses a 7-step process, developed and refined through hundreds of projects, to ensure that every implementation is successful.

1. Needs Analysis		IP technology makes a variety of applications possible. The first step in any implementation is to ensure we have a clear understanding of your business challenges and desired outcomes. What functionality will you require? How should it be integrated? The success of any project starts with clear consensus on the desired results. Our Business Solutions Managers match your business needs with the solution that will maximize the protection of our investment over time.

2. Consultation & Design		Once the specific needs have been identified, NCS Communication Designers identify an appropriate solution that integrates existing hardware, if available, and maximizes the potential of network-enabled digital technology to accommodate the level of functionality required. NCS will always ensure the required storage, redundancy and system scalability is worked into the solution and that the solution is designed to strict industry standards.

3. Network Analysis		The biggest worry any company has about a system implementation is the risk of business disruption and the impact on network bandwidth. NCS will conduct a detailed analysis of the existing network infrastructure to ensure the new digital video monitoring and access control systems will not place excessive demands on the network bandwidth. Our goal is to ensure that you enjoy a seamless migration to IP-based security and business intelligence.

4. Implementation		The key to the successful delivery of a project is how its managed. Our Certified Project Management Professionals manage the Accredited Technicians throughout the implementation to minimize disruption and ensure the project is on schedule and on budget.

5. System Testing		Prior to finalizing the project implementation, NCS performs extensive system tests to ensure the system is operating efficiently and meets industry standards.

6. Knowledge Transfer		Our job is not complete until we provide as-built documentation, manufacturer warranties and training on the features and functionality of the system.

7. Ongoing Support		NCS offers comprehensive customized maintenance and support programs with Service Level Agreements that can include 24/7 support across North America. We also offer ongoing Moves, Adds and Changes (MAC) as required.

With one source for your solution development, installation and monitoring, you can hold one vendor – NCS – responsible for the success of the implementation.